DOS MANOS PERU Travel and tours in Peru

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Guide:
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Tour:	*

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Guide

1=Unsatisfactory 2=not so good 3=Satisfactory 4=Good 5=Excellent

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	n/a	Unsatisfactory	not so good	Satisfactory	Good	Excellent
Briefing
Punctuality
Knowledge of route
Contact with clients
Trip organization
Knowledge of English

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Food

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	n/a	Unsatisfactory	not so good	Satisfactory	Good	Excellent
Lunch box
Breakfast
Lunch
Dinner
Quality
Quantity

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Driver

1=Unsatisfactory 2=not so good 3=Satisfactory 4=Good 5=Excellent

	n/a	1	2	3	4	5
	n/a	Unsatisfactory	not so good	Satisfactory	Good	Excellent
Punctuality
Kindness
Knowledge of route
Driving skills
Vehicle

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Dos Manos

1=Unsatisfactory 2=not so good 3=Satisfactory 4=Good 5=Excellent

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	n/a	Unsatisfactory	not so good	Satisfactory	Good	Excellent
* Service received from Internet sales staff
Quality of information
Clarity of information
Helpfullness
* Service received from Counter sales staff
Quality of information
Clarity of information
Helpfullness

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